Author: Lillian Barnard, President, Microsoft Africa

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Lillian Barnard is the President of Microsoft Africa.

Artificial Intelligence (AI) Could Create a Turning Point for Financial Inclusion in Africa

It’s difficult to imagine a time before the widespread adoption of mobile technology in Africa – particularly where financial services are concerned. For millions of unbanked people, transactions were limited to cash, postal services or even the barter system. Now, in much the same way as mobile payments completely disrupted the status quo, AI has the potential to propel the fintech industry into a new era of financial inclusion. And perhaps most exciting of all is that Africa is not simply catching up with AI-powered developments, but surging ahead with innovative solutions that have considerable implications for the underbanked. Already,…

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