Position title
Senior Business Development Associate
Description
In this role, you will be responsible for managing a portfolio of agents in your territory (Eastern Africa) and increasing their sales.
Responsibilities
- Manage a portfolio of agents in your territory (Eastern Africa).
- Support and supervise the activation of the agent (retail and/or digital).
- Be responsible for the life cycle of the agent in its territory.
- Oversee the productivity of the points of sale to ensure that they generate the transactions for the business.
- Work closely with Business Development, Marketing, Operations and the Country Head to deliver upon country growth targets.
- Responsible for ensuring new agents reach benchmark volumes through training, merchandising and other support as needed until benchmark levels are achieved.
- Drive location ramp-up plan, monitors & reports.
- Help marketing to ensure WU programs are supported in location.
- Deal with Agent/location issues and hand off to internal teams.
Qualifications
- Equivalent experience preferably with a solid client-facing sales experience in banking or financial institutions.
- Strong knowledge of the Eastern African market is required to be successful in this role.
- Ability to work individually, or collaborate with others in a global, fast-paced environment
- Ability to make quick decisions and manage tight timelines.
- Strong interpersonal skills to negotiate, present, and listen to agents and build trust and confidence with them.
- Ability to be goal orientated with a flexible but detailed mindset.
- Advanced English is required, and a good knowledge of French and/or Amharic is highly advantageous.
Hiring organization
Many know Western Union as the most trusted way to send money to friends and family overseas and across borders, but it is much more than that.
Its talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
Employment Type
Full-time
Job Location
Johannesburg, South Africa, Africa
Date posted
8 May 2023
